Welcome to the website www.cricemaker.com/ provided by Jiangmen Chingray Technology Co., Ltd. (hereinafter referred to as “Chingray” or “we”). This Privacy Statement explains Chingray’s practices regarding the collection of information from website users (including users who register to participate in website promotions, interact with the website, or shop on the website) (hereinafter referred to as “Members”) and covers only information collected directly through or from the website. This statement does not address or govern any information collection, use, or dissemination practices related to information collected through means outside the website (e.g., via telephone, fax, mail, in-person delivery, or any other offline means or media). You may contact Chingray at the following address: No. 19, Guxiangxia Road, Jianghai District, Jiangmen City, Guangdong Province, China.
1. Collection of Personal Information from Website Visitors
Unless otherwise stated herein, Chingray may collect or track:
(a) the domain name of the visitor’s host server, access date and time, computer type, original IP address, downloaded files, search engines used, operating system, and web browser type;
(b) email addresses of visitors communicating with Chingray via email;
(c) information voluntarily provided by visitors in online forms, registration or membership forms, contest entries, surveys, emails, and other online channels (including, but not limited to, demographic and profile data);
(d) aggregate information about which pages visitors access and user-specific information.
Chingray may place Internet “cookies” on your hard drive. Internet cookies are small amounts of data containing unique identifiers that many websites frequently send to your web browser and store on your computer to save relevant data, such as your name, password, username, screen preferences, and pages you have visited. When you revisit this website, Chingray may recognize you through your Internet cookies and customize your experience accordingly. You may refuse Internet cookies using the appropriate functions of your web browser, if available.
Chingray may also use Web Bugs to collect, store, and track certain information related to your visits and activities on the website. Web Bugs are file objects, often graphic images (such as a transparent 1×1 pixel graphic file), placed on web pages or in emails to monitor user activity. For example, Web Bugs can collect your computer’s IP address, page viewing time, and browser type.
When visitors perform searches within the website, Chingray may record information that identifies visitors or links them to the searches performed and records information related to search requests.
2. Use of Collected Personal Information
Chingray may use collected personal information for various purposes, including record-keeping, editing and feedback, marketing and promotion, user behavior analytics, product development, content improvement, or customization of website content and layout. Aggregate data on visitor host servers may be used internally, while personally identifiable information voluntarily provided to Chingray (such as name, postal address, email address, phone number, and other personal information) may be added to Chingray’s database and used for future contact regarding website updates, new products and services, and upcoming events via phone or email.
Without limiting the foregoing, Chingray reserves the right to monitor any and all communications submitted to or posted on the website. Information voluntarily provided or posted by you may be collected and used by Chingray in accordance with this Privacy Statement.
3. Disclosure of Personal Information to Third Parties
Personal information provided via the website (including certain information shared with members and certain information provided by members) may be used and disclosed to other entities and/or business partners to provide requested products and services and for marketing and promotional purposes. Without limiting the foregoing, we or third-party payment processors may maintain and store financial information to process payments and related transactions, or provide it to collection agencies if necessary, at Chingray’s discretion. Aggregate data and personally identifiable information (such as name, postal and email addresses, and phone numbers) may be provided to third parties, such as marketing companies. Any personal information you provide to the website or other general areas of the website may be read by Chingray and may be used by such third parties.
Identifiable and non-identifiable visitor information and data may be disclosed or distributed to another party in connection with or reasonably likely to be involved in a corporate transaction with Chingray, such as a merger, consolidation, acquisition, or purchase of assets, or disclosed to third parties pursuant to subpoenas, court orders, or other legal processes in response to requests from local, state, federal, or other government agencies, departments, or organizations, or if Chingray determines that such disclosure or distribution is appropriate to protect the life, health, or property of Chingray or any other person or entity.
Although Chingray endeavors to ensure that any third party with whom personal information is shared, rented, sold, or otherwise disclosed is contractually bound to use the information solely for the purpose for which it is disclosed, such third parties are independent, and Chingray exercises no control over them. Chingray is not responsible for the actions, conduct, negligence, or information-handling practices of any third party and assumes no liability.
4. Security Measures and Communication with Chingray
Chingray has implemented physical, electronic, and procedural security features designed to prevent unauthorized release or access to personal information. While Chingray strives to protect your personal information, confidentiality of any communications or materials transmitted to or from Chingray via the website or email cannot be guaranteed. You acknowledge that technical processing and transmission of website content may occur in unencrypted form and involve (a) transmission over various networks, and (b) changes made to conform to technical requirements of connecting networks or devices. Therefore, Chingray is not responsible for the security of information transmitted over the Internet.
Visitors may contact Chingray Ice Systems by regular mail at Market Communications Manager, 775 Corporate Woods Parkway, Vernon Hills, IL 60061, or by phone at (847) 215-4500, without using email or the Internet.
To protect your personal information, do not share your password with anyone. If you believe your password has been compromised, you should immediately log in to the website and access your profile to change the password or contact us at sale@cricemaker.com.
5. Links to Other Websites and Financial Information
This website may contain links to other websites or third-party advertisements, including sites that allow you to purchase products and services. If you access a third-party website through links on this site, any information you disclose on that site is not covered by this Privacy Statement. Third parties may collect personal or other information via these links. Chingray is not responsible for the privacy practices or content of such websites, advertisers, or third parties. You are responsible for reviewing and understanding the privacy practices and policies of such other websites, advertisers, and third parties.
6. Opt-Out Rights
Upon request via mail, email, or phone, Chingray will provide a summary of any personal information retained by Chingray that you voluntarily provided via email or other online channels. Unless required to obtain requested products, services, or information, you may choose not to have Chingray retain your personal information, use it for secondary purposes, or disclose it to third parties. You may contact Chingray (see Section 4 above) to modify, correct, change, or update your personal information. This provision does not apply to information collected based on the visitor’s web browser type or information not conforming to the description in Section 6.
7. Comments, Notices, and User Content
Any materials or comments (including profiles) posted on any of our web pages are considered public content. Chingray is not responsible for the accuracy of such information, nor obligated to update or correct it, and is not liable for communications arising under copyright law, defamation law, privacy law, obscenity law, or other laws.
8. Children’s Privacy
This website is not intended for children under 13. The website does not knowingly collect personal information from visitors in this age group. All users must be at least 18 years old to use the website and provide information.
9. Changes to the Privacy Statement
Chingray may change this Privacy Statement at any time. Any notice of a new or revised Privacy Statement and its posting location will be on the website after changes are made. Users are responsible for reviewing changes since their last visit. Any changes apply to visitors who accessed the website prior to the changes.
Date: August 28, 2025
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